Privacy Policy for Skip Request, a Service by Authentic Walk Creative

Effective Date: Dec 1, 2023

1. Introduction

Welcome to Skip Request. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you use our service. By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information Collection

We collect the following types of information:

• Email Addresses: Collected during account registration for login purposes and to send product updates.
• API Usage Data: We track the APIs you use, including the number of hits and misses, to enhance our services.
• Payment Information: While we use Stripe for payment processing, we do not store your payment information. Stripe handles all payment data securely.

Personal Information We Collect

In addition to the information collected as described above, we automatically collect certain information about your device when you use the App. This includes details about your web browser, IP address, time zone, and cookies installed on your device. We also gather information on the web pages you view within the App, the websites or search terms that referred you to the App, and your interactions with the App. This is referred to as "Device Information."

We collect Device Information using technologies such as:

• “Cookies” - data files placed on your device or computer, often including an anonymous unique identifier. For more about cookies and how to disable them, visit http://www.allaboutcookies.org.
• “Log files” - track actions on the App and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” - electronic files used to record information about your browsing on the App.
• Device Tokens - unique identifiers created by your cell phone, tablet, or browser for receiving notifications.

Additionally, when a person makes a purchase or attempts to make a purchase through the App, we redirect them to our financial providers who may collect certain information, including name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

3. Use of Information

Your information is used for:

• Service provision and maintenance.
• Product updates and changes notifications.
• Analysis to improve our service.
• Monitoring service usage.
• Technical issue resolution.
• Security and fraud prevention.

4. Google Analytics and Remarketing

We use Google Analytics for traffic analysis and remarketing purposes. This helps us understand user behavior and improve our marketing strategies.

5. Aggregate Data Usage

We may use aggregate, non-identifiable data (like API usage statistics) for documentation or marketing. This data does not reveal any personal user information and is not tied to any one account.

6. Data Security

We are committed to protecting your personal information and implement various security measures for its safety.

7. GDPR and CCPA

You have the right to access, rectify, or request the deletion of your data. To exercise these rights, please email [email protected].

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of changes at least one month in advance via email.

9. Contact Us

For questions about this Privacy Policy, contact Authentic Walk Creative, doing business as SkipRequest at [email protected].